Talntd Partners

The people behind the operation.

Who we are

Responsible for the work behind it

Talntd Partners brings together people, operational discipline and technology to run the functions businesses rely on every day. We're built to take responsibility for the work behind the business.

We work close to the business, not at arm's length.

Our teams work inside your tools, your processes and your escalation paths, so the work is done the way you would do it yourself.

We take ownership of outcomes, not just assigned tasks.

Performance is measured against the standards you set, reported openly, and escalated early rather than quietly.

People, processes and technology are designed to improve together.

Automation and AI are introduced where they remove effort, not where they remove accountability.

Our history

Ten years of building operations

Talntd Partners is the outsourcing division of Advisor for Financial Solutions, built on the delivery record below.

  1. 2016

    The foundation

    The company was established.

  2. 2018

    Built through technology

    Insight-X launched in the UAE, beginning our journey in building and operating technology-led services.

  3. 2020

    Across borders

    Operations expanded into Oman and Bahrain, growing our regional footprint.

  4. 2021

    Into outsourcing

    We delivered our first outsourced operations project, extending our role beyond technology into day-to-day execution.

  5. 2022

    Further into the region

    Services expanded into Saudi Arabia.

  6. 2025

    Talntd Partners

    Years of operational experience were brought together under a dedicated outsourcing division: Talntd Partners.

  7. 2026

    Built for what's next

    Customer Experience, Back Office, and Digital & AI came together under one operating model built around people, technology and accountability.

Leadership

Who leads the operation.

Chief Executive Officer

Safwan Takrety

Sets the strategy for Talntd Partners and oversees client operations across Customer Support, Back Office, and Digital & AI.

Portrait of Safwan Takrety
  • Odai MuslehChief Financial Officer
  • Omar TamimiPartner, Digital & AI Services
  • Saif JamjoumPartner
  • Zaid TakretyHead of Sales
  • Hamza TakretyDirector of Operations
  • Abdulrahman TabbaHead of Client Services
  • Tasneem Abu TabarDirector of Quality
  • Rana BisaniHead of HR

Get in touch

Tell us which channels are slowing you down and we'll scope a team around them.

Talk to us

Work with us

We hire and train our own agents. Roles open across support, quality and team lead.

See open roles